Credit Path respects the sensitivity of credit and financial information. This policy explains, at a general level, what we collect through this website, why we use it, and the choices available to you.
Who we are
Credit Path is operated by 15781523 Canada Inc. You can reach us with a privacy question or request through the contact form. We will route it to the appropriate team member.
Information we collect
When you use a form or book an appointment, we may receive your name, contact details, service interest, goals, preferred timing, message, and the consent choices you select. If you later become a client, we may collect information reasonably needed to assess your credit situation and provide the agreed service, such as information you provide about your credit profile, obligations and financial goals. We may also receive information from a referring provider where you have authorized that referral.
Like most websites, our service providers may process technical information such as IP address, device or browser information, page activity and cookies needed for site operation, analytics and security. Any optional tracking used at launch should be described in the site’s cookie controls and configured consistently with this policy.
How we use information
- Respond to inquiries, arrange and manage appointments, and provide requested information.
- Assess needs and, if you enroll, provide and administer the service described in your agreement.
- Maintain records, protect the site and account, troubleshoot, and meet legal obligations.
- Send service-related communications you request or that are needed for an appointment or active service.
- Send optional marketing or educational messages only where you have chosen to receive them or where otherwise permitted by applicable law.
Messages and your choices
Service messages and optional marketing messages are separate choices on our inquiry form. You can opt out of marketing texts by replying STOP and can request help by replying HELP. You can ask us to stop marketing emails using the unsubscribe link in those emails when available. Opting out of marketing does not necessarily stop messages required to respond to a request or administer a service.
Sharing and service providers
We use service providers to host the website, forms, scheduling and customer-management tools, and to help deliver communications securely. They process information for those purposes under applicable arrangements. We may share information with a lender, financing provider, credit bureau, or other third party only when needed for a service you request and with the authorization or legal basis required for that disclosure. We may disclose information if required by law. We do not sell personal information through this website.
Security, retention and location
We use administrative, technical and organizational safeguards appropriate to the information involved. No online system is completely risk-free. We keep information only as long as reasonably needed for the purposes above, our service records, and legal or regulatory requirements, then delete or de-identify it according to applicable processes. Some technology providers may process information outside your province or Canada, where different laws may apply; we will confirm material details of service-specific processing during onboarding where relevant.
Access, correction and questions
You may ask what personal information we hold about you, request a correction, or ask about our privacy practices, subject to applicable legal limits. Use the contact form and identify the request as a privacy matter; do not include sensitive documents in the initial message. We may verify identity before responding to a request about a client record.
Updates
We may update this policy as our website, services, providers or legal requirements change. The version displayed here will apply from its posting date. Please review it when you use the site.